Terms & Conditions

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1. Booking and Payment

   • All bookings must be made in advance and are subject to availability.

   • Payment is required prior to the scheduled activity to confirm your booking.

2. Cancellation and Refunds

   • Cancellations made at least 24 hours in advance will receive a full refund or an option to reschedule.

   • Cancellations made less than 24 hours in advance are non-refundable.

   • No-shows will be charged the full amount.

3. Participant Requirements

   • Riders must disclose any medical conditions, allergies, or special requirements prior to the activity.

   • Minimum and maximum weight limits may apply. Please inquire when booking.

   • All participants under the age of 18 must be accompanied by a parent or legal guardian.

4. Safety and Liability

   • All riders must follow the instructions of Hermitage Horses staff at all times.

   • Safety helmets will be provided and must be worn during all riding activities.

   • Participants engage in horse riding activities at their own risk. Hermitage Horses will not be held liable for any injuries, accidents, or loss of personal belongings.

5. Weather Conditions

   • Activities may be postponed or canceled due to adverse weather conditions for the safety of riders and horses. In such cases, bookings will be rescheduled or refunded.

6. Conduct and Behavior

   • Hermitage Horses reserves the right to refuse service to any participant displaying unsafe or disruptive behavior.

   • Respect for the horses, staff, and property is mandatory.

7. Photography and Media

   • Hermitage Horses may take photographs during activities for promotional purposes. Please inform us in advance if you do not wish to be photographed.

By booking with Hermitage Horses, you agree to these terms and conditions. For any questions or further clarification, please contact us directly.